Food supplement. Not a medicine. Manufactured and sold by Glowmovean Ltd, London, United Kingdom.

Privacy Policy

Last updated:

1. Information We Collect

When you place an order or contact us, we collect: name, telephone number, delivery address, and email address. We may also collect information about your browsing activity through cookies and analytics.

2. How We Use Your Information

We use your information to process and deliver your order, contact you about your order, improve our website, and comply with legal obligations. We do not share your personal data with third parties except where necessary for delivery or legal compliance.

3. Legal Basis for Processing (GDPR)

We process your data under Article 6(1)(c) of GDPR (legal obligation), Article 6(1)(b) (contract performance), and Article 6(1)(a) (your consent for marketing communications, which you can withdraw at any time).

4. Data Sharing

Your data may be shared with our delivery partner and payment processor to fulfill your order. These parties are bound by confidentiality agreements. We do not sell or rent your personal data.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or loss. However, no method of transmission over the internet is 100% secure.

6. Your Rights (UK/GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability (receive a copy in a structured format)
  • Withdraw consent at any time

To exercise these rights, contact us at info@glowmovean.shop or write to the address below.

7. International Transfers

Your data is processed and stored in the United Kingdom. We do not transfer data outside the UK/EEA unless with appropriate safeguards.

8. Cookies

We use cookies for essential functionality, analytics, and marketing. You can manage your cookie preferences through our cookie banner. See our Cookie Policy for details.

9. Third-Party Services

Our site uses Google Maps (location display) and Google Analytics (traffic analysis). These services may process your data according to their own privacy policies. Google Ads conversion tracking may also collect data for remarketing purposes.

10. Data Retention

We retain order data for 6 years for accounting purposes. Contact form submissions are retained for 2 years. You can request deletion sooner, subject to legal requirements.

11. Children's Privacy

Our products are not intended for children under 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data immediately.

12. Policy Updates

We may update this policy from time to time. The most recent version is always available on this page. Your continued use of our site constitutes acceptance of the updated policy.

13. Data Protection Authority

If you believe your rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom: ico.org.uk

14. Contact Us

Glowmovean Ltd
47 Grosvenor Street
London W1K 3JN
United Kingdom

Email: info@glowmovean.shop
Phone: +44 20 7946 0958